MSA Company IT Consulting & Solutions

Return Policy FAQs

What is the return period?

You can return your product within 14 days of receiving it for a full refund.

How do I start a return?

To initiate a return, please contact our customer service team within 14 days of your purchase for instructions.

Can I return sale items?

Sale items may be returned within 14 days, provided they are in original condition and packaged appropriately.

Are there any exceptions?

Some items may be non-returnable, such as personalized or custom products.

Who covers return shipping?

Customers are usually responsible for return shipping costs unless the item was defective.

What if my item is damaged?

If your item arrives damaged, please contact us immediately to resolve the issue and arrange for a return.